baji lav Privacy Policy
This document clearly describes how your personal information is collected, processed and kept secure on the baji lav platform.
This Privacy Policy ("Policy") is issued on behalf of the baji lav platform ("Platform", "we" or "us"). This Policy applies to all services, websites and applications of baji lav. When you register on, use, or interact with our platform in any way, you agree to abide by the terms described in this Policy.
You must be 21 years of age or older to use our services. baji lav places the highest priority on the security of personal information and has established this Policy so that you can be assured your information is being used correctly and securely.
Alongside this Policy, we recommend reading our Terms and Conditions, as both documents together form the basis of the agreement between you and us.
What Information We Collect
1.1 Registration and Identity Information
When you open an account on the baji lav platform, we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Mobile number
- Email address
- Username and password (in encrypted form)
- National ID card or passport number (for KYC verification)
1.2 Financial and Transaction Information
We collect the necessary payment information for deposits and withdrawals. Transactions on our platform can be made via bKash, Nagad and Rocket. Transaction history, deposit amounts and withdrawal records are stored securely.
1.3 Technical and Device Information
Information collected automatically during platform use includes IP address, browser type, operating system, device identifiers and data related to usage pattern analysis.
1.4 Cookies and Similar Technologies
The baji lav website uses cookies, web beacons and similar tracking technologies. Cookies are small text files stored in your browser that help the platform recognise you on your next visit. Cookies are used for the following purposes:
- Keeping login sessions active
- Remembering language and other preferences
- Security verification and fraud prevention
- Improving platform performance
- Analysing usage statistics
- Displaying relevant advertisements
You can disable cookies by changing your browser settings if you wish, however this may limit some features of the platform.
Purpose of Information Use
baji lav uses the information collected for the following purposes:
| Purpose | Type of Information | Legal Basis |
|---|---|---|
| Account creation and management | Identity information, contact information | Performance of contract |
| Transaction processing | Financial information, payment data | Performance of contract |
| Age and identity verification (KYC) | Identity document, date of birth | Legal obligation |
| Providing customer support | Contact information, account information | Legitimate interest |
| Fraud prevention and security | Technical information, transaction history | Legal obligation and legitimate interest |
| Promotional communications | Email, mobile number | Consent |
| Platform improvement and analytics | Usage data, cookie data | Legitimate interest |
| Ensuring responsible gambling | Gaming history, account activity | Legal obligation and legitimate interest |
Sharing Information with Third Parties
baji lav does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Necessary information may be shared with organisations that assist in payment processing, technology infrastructure, customer support and analytics services. These partners may only use the information for the purposes specified in the contract.
3.2 Legal Authorities
If required by law or by the direction of a competent authority, baji lav may provide relevant information in compliance with applicable law.
3.3 Business Changes
In the event of a business merger, acquisition or asset transfer, user information may be transferred. You will be duly notified before any such change takes place.
3.4 With Consent
Beyond the cases mentioned above, baji lav will not share your personal information with any third party without your explicit consent.
Data Security Measures
baji lav uses industry-standard security technology to keep your personal information safe. Our security measures include:
- SSL (Secure Sockets Layer) encryption — on all data transmissions
- Password hashing — AES-256 standard encryption
- Two-factor verification (OTP-based)
- Regular security testing and vulnerability assessments
- Restricted access controls — only authorised staff can access data
- Data backup and disaster recovery planning
- Firewall and intrusion detection systems
However, no security measure is 100% guaranteed. There is always a residual risk in data transmission over the internet. We request that you keep your password confidential and avoid logging in from unfamiliar devices.
Steps to Take in the Event of a Security Breach
If a data breach occurs that may affect your rights, baji lav will take the following steps:
- Notify the relevant authorities within 72 hours of detecting the incident
- Inform affected users as quickly as possible
- Provide details of the nature of the breach, its potential impact and the steps taken
- Implement additional security measures to prevent recurrence
Data Retention Period
baji lav retains your personal information only for as long as necessary. The retention period is determined according to the following policy:
5.1 Account-Related Information
Information is retained for the entire period your account is active and, after account closure, for as long as required to meet legal obligations.
5.2 Financial Transaction Information
Transaction information is retained for a minimum of 5 years after account deactivation, as it may be needed for financial audits and fraud investigations.
5.3 Communication and Support Records
Records of communications with the customer support team are retained for 2 years from the date of the last contact.
5.4 Marketing Consent Information
Records of your consent for promotional communications are retained until you withdraw your consent or until account closure.
Your Rights Regarding Your Information
As a baji lav user, you have the following rights over your personal information:
You may request a copy of the information stored about you at any time.
If any information is incorrect, you may request that it be corrected.
Where there is no legal obligation to retain it, you may request that your information be deleted.
You may object to the processing of your information for specific purposes.
You may receive your information in a structured format and transfer it elsewhere.
You may withdraw any permission given on the basis of consent at any time.
To exercise any of the above rights, please contact our customer support team. We provide support in both Bengali and English via 24/7 live chat and email.
Protection of Minors' Information
baji lav strictly does not provide services to persons under 21 years of age. Our registration process includes age verification, and information from any minor is not knowingly collected or stored.
If we become aware that we hold information belonging to a minor, that account will be suspended immediately and the relevant information will be deleted. In accordance with the platform's Responsible Gaming Policy, the protection of minors is one of our highest priorities.
Third-Party Links & Services
The baji lav platform integrates services from certain game providers and technology partners. These third-party services have their own privacy policies that apply to their respective platforms. baji lav is not responsible for the privacy practices of these third parties.
Game providers connected with us, such as Pragmatic Play, Evolution, JILI, and other studios, maintain their own security standards. However, responsibility for their data collection and processing rests entirely with them.
Policy Changes & Updates
baji lav reserves the right to amend this privacy policy as needed. If significant changes are made, we will publish a notice on the website and inform users via their registered email.
Continued use of the platform after a policy change will be taken as acceptance of the updated policy. We advise you to visit this page regularly and read the updated policy.
To understand how this policy relates to other site rules, you may also visit our FAQ section, where answers to common questions are available.
Privacy-Related Contact
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:
To learn more about baji lav and the platform's operating policies in detail, visit our About & Mission page.