Our commitment to a safe experience

baji lav Responsible Gambling

baji lav believes that betting and casino games are entertainment — not a way to earn money. That is why we place the highest importance on every player's safety and well-being, and we are ready to support you with the right tools and information.

21+ only Self-exclusion available SSL encryption 24/7 support
Age restriction and policy

No one under 21

Only individuals aged 21 or older may open an account and play at baji lav. This is not just a rule — it is our firm commitment that no minor will access this site. Age verification is mandatory at registration, and we may request identity documents at any time if there is reason for doubt.

Under our terms and conditions, opening an account by misrepresenting your age is strictly prohibited and any such account will be closed. Parents are encouraged to use internet filtering software on family devices to prevent children from accessing sites of this nature.

Gambling should be a leisure activity — not a way to deal with financial pressure. If you ever feel that your gambling habits are getting out of control, use the tools described below or contact our support team.

21+

You must be at least 21 years old to play and bet at baji lav. Violations of the age restriction will result in immediate account closure and deposited funds will not be returned.

Protect yourself

Self-control tools

baji lav's account settings include several tools to help you stay in control of your gambling. You can activate any of these tools yourself at any time.

Deposit limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, increasing the limit takes at least 24 hours to take effect, but reducing it is immediate.

Session time limit

Automatically log out of your account after a set period of time. Setting a session limit in hours makes it easier to avoid playing for long stretches without a break.

Loss limit

Decide in advance how much you are willing to lose within a given period. Once the limit is reached, no further betting will be possible for that period.

Break (cooling-off)

Take a temporary break of 1 day to 6 weeks. During this time you will not be able to log in to your account or place any bets.

Self-Exclusion

Request that your account be closed for 6 months, 1 year, or permanently. During this period, neither you nor anyone else will be able to reactivate the account.

Direct support

If you have trouble using any tool, contact our support team via 24/7 live chat or email. Speak in Bengali or English — whichever you are comfortable with.

Self-exclusion request

Request an account break or closure

Fill in the form below or let us know directly via live chat. Once your request is received, action will be taken as quickly as possible. After self-exclusion is activated, it cannot be withdrawn before the set period ends.

Stay alert

Warning signs of problem gambling

If you notice the signs below, it means gambling habits may be reaching a harmful level. If you see these in yourself or someone you know, do not hesitate to seek help.

  • Repeatedly increasing bets in hopes of recovering lost money, and continuing to play with the thought "I will win this time."
  • Spending money meant for household expenses, debt repayment, or emergencies on betting.
  • Hiding your gambling from family and friends or lying about it.
  • Feeling restless, irritable, or anxious when not gambling.
  • Repeatedly trying to stop gambling but failing each time.
  • Spending long hours betting while neglecting work, studies, or family responsibilities.
Healthy gambling tips

Build good habits

Gambling responsibly keeps betting enjoyable as entertainment. You can find more detailed advice on our FAQ page. Follow the tips below:

  • Set a budget before you play — only set aside an amount you can afford to lose without regret.
  • Set a winning target too — learn to stop when you are ahead and do not give in to greed.
  • Never place bets when you are upset or under the influence of alcohol.
  • Take regular breaks — step away, go for a walk, and spend time with family every hour or so.
  • Do not make betting your only source of entertainment — make time for reading, sports, or spending time with friends.
  • Track your spending every week, and set account limits if you find yourself going over.

baji lav's commitment

We believe that genuine entertainment is not possible without a safe environment. That is why baji lav has taken the following steps to protect every player:

  • Mandatory age verification
  • SSL encryption
  • Self-exclusion available
  • Session time limit
  • 24/7 Bengali support
  • Loss limit tool

To learn about our security and privacy practices, please read the Privacy Policy page.

How to get support

Where to get help

Problem gambling is a mental health issue — there is no shame in it. With the right support, recovery is possible. Reach out through the channels below.

baji lav live chat

Our support team is available via live chat 24 hours a day, 7 days a week. Talk to us in Bengali about self-exclusion, deposit limits, or anything else.

Email support

Write out the details of your issue and send it by email. Our team responds in both Bengali and English. Email address: [email protected]

Family and friends

Talk to someone you trust. Support from family can often be the most effective first step — sometimes more so than professional therapy.

Professional advice

Speak with a mental health specialist or counsellor. Both government and private counselling services are available in Bangladesh.

Questions and answers

Responsible Gambling FAQ

Self-exclusion cannot be cancelled before the set period ends. If you apply for 6 months or 1 year, you will regain access only after that full period has passed. For permanent closure, the account will not be reactivated.

After requesting a deposit limit increase, you must wait at least 24 hours — this delay is intentional to prevent impulsive decisions. However, reducing a limit takes effect immediately.

Any withdrawable balance in your account before self-exclusion becomes active can be withdrawn via bKash, Nagad, or Rocket. Contact our support team and they will help you through the process.

Change your password immediately and enable two-factor authentication. If you suspect the account is being used by a minor, let us know via live chat — we can temporarily suspend the account.

A cooling-off period is a temporary break of 1 day to 6 weeks — the account reactivates automatically when the period ends. Self-exclusion is longer-term (6 months to permanent), and reactivation after the period requires a separate request.

Yes. Stay by their side without judgement and mention professional support options. The baji lav support team can also advise on account restrictions upon a third-party request.